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Okta Change Coming March 12

03/06/2025

Still getting a text message or phone call for your 麻豆视频下载 login? There is an important update coming on Wednesday, March 12, to Okta, which is the tool used at 麻豆视频下载 for multi-factor authentication (MFA) for IT applications and systems that will remove this option.

Due to increasing security threats and concerns, is in the process of removing support for voice and SMS text verification for multi-factor authentication (MFA).

As a result, 麻豆视频下载 must transition its MFA process to use the Okta Verify application. The change will take place on Wednesday, March 12. 

Why Is the Change Happening?

The SMS text and voice verification methods for verifying valid authentication attempts have significant security flaws. The Okta Verify application provides a more secure and reliable method of authentication.

Additionally, changing to using the application for verification makes the process of authentication much simpler than waiting for and then using a PIN from a text or voice call.

Okta is removing the option for call or text veriation. This screenshot circles the phone option with a note that it will no longer be available to 麻豆视频下载 users.

Okta is in the process of removing support for voice and SMS text verification for multi-factor authentication (MFA). ITS Screenshot.

What You Need to Do?

To prepare for the change, users need to install Okta Verify. If 麻豆视频下载 users don鈥檛 already have Okta Verify installed on their smartphone, they should follow these directions to download and install the app. Additionally, the Okta Verify application is also now available to install on your Windows or Mac OS computer.

How To Install Okta Verify

 If you already have Okta Verify installed, there is nothing more to do. When prompted, select the preferred method 鈥淕et a push notification鈥 verification option to use the Okta Verify app.

Important Date

Tuesday, March 11, 2025: Last day to use voice and SMS text verification methods.

Walk-Up Help

Through Wednesday, March 19, ITS staff will be available to assist in setting up Okta Verify at the below times and locations.  

Additionally, the following locations are staffed regularly through the semester and can help with installing Okta Verify or answer other ITS questions.

ITS understands that this transition may require some adjustment, and are here to support you every step of the way. 
 
Users should contact IT Support at 314-977-4000 or email at ask@slu.edu. if they encounter any issues or have questions.